Legal and help — 247FitMe

Legal and help

Everything in one place — how to end your membership, your rights if you change your mind, and the documents that govern your subscription.

Ending or changing your membership

Cancel your contract here End your membership. You do not need to log in, and there is no survey or offer to get past. Withdraw from contract here If you are within 14 days of subscribing, you can withdraw without giving a reason.

If you subscribed inside our iPhone, iPad or Android app, Apple or Google handles your billing. Cancel or request a refund in your Apple or Google account subscription settings — we cannot do it for you. Everything else on this page still applies, and you can always contact us for help.

Your rights and our policies

Terms & Conditions The contract between you and us. Sections 12 and 13 cover changing your mind and refunds. Privacy Policy What we do with your personal information, who we share it with, and your rights over it. Refund policy and FAQ What comes back, when, and how to ask — in plain terms. Technical requirements Supported devices and browsers, connection speeds, and what to try when playback fails.

Contact us

Email 247fitme@247fitme.com or telephone +66 82 230 5810, charged at no more than your standard rate.

Post: XVerse Space Pte. Ltd., 8 Eu Tong Sen Street, #14-99, The Central, Singapore 059818.

If you have a complaint we will acknowledge it within 5 working days and aim to resolve it within 30 days. Section 24 of our Terms explains what happens if we cannot.