Browse Favorites Playlists Watch history

247FitMe

Privacy Policy

Effective: 01 September 2026  ·  Version: 2.0  ·  Applies to 247fitme.com, workouts.247fitme.com and the 247FitMe mobile and TV applications

In short

We collect what we need to give you access to your workouts, take your payment, keep your account secure and improve the service. We do not sell your personal information. You can close your account at any time and ask us to delete your information, apart from records we are required by law to keep. Reach a real person at 247fitme@247fitme.com.

 

Contents

1.  Who we are

2.  Scope of this policy

3.  Information we collect

4.  What you must provide, and what is optional

5.  Why we use it, and our legal basis

6.  Health and fitness information

7.  Your viewing history

8.  Cookies and similar technologies

9.  Marketing communications

10.  Who we share information with

11.  International transfers

12.  How long we keep information

13.  Security

14.  Your rights

15.  Additional information for US residents

16.  Children

17.  Automated decisions and personalisation

18.  Data breaches

19.  Complaints

20.  Changes to this policy

21.  How to contact us

 

1. Who we are

247FitMe is an online fitness subscription service operated by XVerse Space Pte. Ltd., a company incorporated in Singapore with Unique Entity Number (UEN) 201912585R, registered office 8 Eu Tong Sen Street, #14-99, The Central, Singapore 059818.

In this policy, "we", "us", "our" and "247FitMe" mean that company. "You" means the person whose information we handle — normally a subscriber, a trial user or a visitor to our websites.

We are the controller of your personal information under the EU General Data Protection Regulation (GDPR) and the UK GDPR, and the organisation responsible for it under Singapore's Personal Data Protection Act 2012 (PDPA). We decide what is collected and what happens to it, and we remain accountable for it even where a supplier handles it on our behalf.

 

Our Data Protection Officer

A O'Mahoney

Data Protection Officer, XVerse Space Pte. Ltd.

Email: 247fitme@247fitme.com

Telephone: +66822305810

8 Eu Tong Sen Street, #14-99, The Central, Singapore 059818


Representatives in the European Union and the United Kingdom

Because we offer this service to people in the EEA and the UK but are not established in either, we are required to appoint a representative in each under Article 27 of the GDPR and Article 27 of the UK GDPR. We are in the process of making those appointments and will publish their names and contact details here as soon as they are in place. In the meantime you can raise any matter relating to your personal information with our Data Protection Officer, whose details are above, and you may complain to your own national supervisory authority at any time.


2. Scope of this policy

This policy covers personal information we handle when you visit our websites; create an account, start a trial, or buy a subscription or coaching package; watch workouts or join live classes; use our mobile or TV applications; contact us for support; or receive email from us.

Our service runs on a platform provided by Uscreen, Inc., which handles your information on our behalf and under our instructions.

Our websites may link to third-party sites. We are not responsible for their privacy practices.

 

3. Information we collect

 

3.1 Information you give us

Name and email address

When: When you register or start a trial

 

Billing address and country

When: At checkout. We are required to collect this to determine the correct VAT, GST or sales tax

 

Payment card or PayPal details

When: At checkout. These go directly to our payment providers. We never see or store your full card number

 

Password

When: At registration. Stored in encrypted (hashed) form only

 

Display name and profile details

When: If you choose to add them

 

Comments and community posts

When: If you post them. These are visible to other members

 

Support messages

When: When you contact us

 

Health and fitness information

When: Only if you buy a Coaching Consultation or a Coaching membership, and only with your explicit consent — see section 6

 

 

3.2 Information created as you use the service

•  Viewing activity — which workouts and live classes you open, how far through you get, where you left off, and what you have completed. See section 7, which explains how we treat this.

•  Account and billing records — your plan, renewal dates, invoices, payment history, refunds and any trial you have used.

•  Support history — your messages to us and our replies.

 

3.3 Technical information

•  Device and connection data — IP address, browser and device type, operating system, approximate location derived from your IP address, and language settings.

•  Usage and performance data — pages viewed, referring website, timestamps, video playback quality and errors.

•  Identifiers stored on your device — see section 8.

 

3.4 Information from others

We may receive information from our payment providers (whether a payment succeeded or failed, the last four digits of your card, the country your card was issued in, and any chargeback you raise); from Apple or Google if you subscribe through an app store; and from anyone who buys a gift subscription for you.

 

4. What you must provide, and what is optional

Email address and password

Status: Required to enter the contract

If you do not provide it: We cannot create an account or give you access

 

Name

Status: Required to enter the contract

If you do not provide it: We cannot complete checkout

 

Payment details

Status: Required to enter the contract

If you do not provide it: We cannot take payment, so we cannot provide a paid plan or a trial that converts to one

 

Billing country and address

Status: Required by law — tax law obliges us to determine and evidence where you are located

If you do not provide it: We cannot complete checkout

 

Display name, profile photo, community posts

Status: Optional

If you do not provide it: Nothing — you can use the whole service without them

 

Health and fitness information

Status: Optional

If you do not provide it: You can use the video service normally. We may be unable to advise or programme safely in a Coaching Consultation or membership

 

Marketing consent

Status: Optional

If you do not provide it: Nothing — you will still receive service messages about your account

 

 

5. Why we use it, and our legal basis

We must have a lawful reason for everything we do with your personal information. Where the table names a legitimate interest, that interest is stated in the same row. Where we rely on Singapore's legitimate interests exception, we say so expressly, as the PDPA requires.

Create and run your account — register you, authenticate you, stream your workouts, remember your progress, deliver live classes

GDPR / UK GDPR basis: Performance of our contract with you — Art. 6(1)(b)

PDPA basis: Deemed consent by contractual necessity (s.15)

 

Take payment — process your subscription, issue receipts, handle refunds and failed payments

GDPR / UK GDPR basis: Performance of our contract — Art. 6(1)(b)

PDPA basis: Deemed consent by contractual necessity (s.15)

 

Meet tax and accounting obligations — determine, charge and account for VAT, GST and sales tax; keep statutory records

GDPR / UK GDPR basis: Legal obligation — Art. 6(1)(c) where the obligation arises under EU or UK law. Where it arises under Singapore law, legitimate interests — Art. 6(1)(f): our interest in complying with the tax law of our own country

PDPA basis: Legal requirement. Where not required by law, we rely on the legitimate interests exception (First Schedule, Part 3) and disclose that reliance here

 

Support you — answer questions, investigate problems, keep a record of complaints

GDPR / UK GDPR basis: Performance of our contract — Art. 6(1)(b). For complaint records and support quality, legitimate interests — Art. 6(1)(f): our interest in being able to evidence what we were asked and what we did, and in training our team

PDPA basis: Deemed consent by contractual necessity. For records and quality, we rely on the legitimate interests exception and disclose that reliance here

 

Keep the service secure — prevent fraud, detect compromised accounts and use beyond your plan's limits, defend chargebacks, protect against abuse

GDPR / UK GDPR basis: Legitimate interests — Art. 6(1)(f): our interest in protecting the business from fraud and revenue loss, and protecting members from having their accounts misused

PDPA basis: We rely on the legitimate interests exception (First Schedule, Part 3) and disclose that reliance here

 

Improve the service — understand which workouts are used, fix faults, decide what to film next

GDPR / UK GDPR basis: Legitimate interests — Art. 6(1)(f): our interest in knowing what our members actually use, so we invest in the right content and fix what is broken. Where this involves non-essential cookies or similar technologies, we ask for your consent first

PDPA basis: Business improvement exception (First Schedule, Part 5)

 

Recommend workouts to you — suggest content based on what you have watched

GDPR / UK GDPR basis: Legitimate interests — Art. 6(1)(f): our interest in helping you find workouts you will actually use, which keeps members training and subscribed. You can object at any time

PDPA basis: Business improvement exception (First Schedule, Part 5)

 

Send you service messages — receipts, renewal reminders, trial-ending notices, password resets, changes to the service or to these documents

GDPR / UK GDPR basis: Performance of our contract — Art. 6(1)(b); legal obligation where required — Art. 6(1)(c)

PDPA basis: Deemed consent by contractual necessity. These are not marketing and you cannot opt out of them while you hold an account

 

Send you marketing — offers, new content announcements, newsletters

GDPR / UK GDPR basis: Consent — Art. 6(1)(a)

PDPA basis: Consent. Opt-in only. We do not rely on deemed consent for marketing

 

Provide coaching — design and adjust a personal programme under a Coaching membership

GDPR / UK GDPR basis: Performance of our contract — Art. 6(1)(b). For any health information, explicit consent — Art. 9(2)(a)

PDPA basis: Deemed consent by contractual necessity; consent for health information

 

Deal with legal claims — establish, exercise or defend legal rights; respond to lawful requests from authorities

GDPR / UK GDPR basis: Legitimate interests — Art. 6(1)(f): our interest in being able to bring or defend a claim; legal obligation — Art. 6(1)(c); Art. 9(2)(f) where health information is involved

PDPA basis: We rely on the legitimate interests exception and disclose that reliance here; legal requirement

 

Where we rely on legitimate interests, we have carried out a balancing assessment weighing our interests against your rights. You may request a summary at any time.

Where we rely on your consent, you may withdraw it at any time, and doing so is as easy as giving it. Withdrawal does not affect anything we did lawfully beforehand.

 

6. Health and fitness information

Where things stand today

We collect no health, body or fitness data through the 247FitMe video subscription. If you hold a Monthly, Quarterly or Annual plan you can watch every workout and join live classes without telling us anything about your body. There is no weight tracker, no measurement log and no health questionnaire anywhere in the video service.

Health information is collected only if you buy a Coaching Consultation or a Coaching membership, and only with your explicit consent — see below.

 

6.1 Coaching Consultations and Coaching memberships

We collect health and fitness information in two places, and only in these two places:

•  The Coaching Consultation. When you buy a Coaching Consultation we send you a questionnaire about your fitness, health and daily habits, and go through it with you on a video call.

•  Coaching memberships, where a coach designs and adjusts a personal programme for you over time.

What we collect. Depending on the service, this may include your height and weight, body measurements, resting and training heart rate, training history, injuries and physical limitations, relevant medical conditions and medication where they affect what is safe for you to do, pregnancy or post-natal status where relevant, your sleep, activity and eating habits, and your goals.

Your consultation call. We do not record your video consultation unless you ask us to and agree to it separately. Your coach may take written notes, which are held under the same protections as everything else in this section.

Why this section is separate

Information about your body and your health is special category data under the GDPR and UK GDPR. It carries stronger protection than ordinary information, and we may only handle it with your explicit consent — a separate, deliberate, specific act, never bundled into your agreement to our Terms or into signing up.

How we handle it.

•  We will ask for your explicit consent before collecting any of it, on a separate screen, describing exactly what we are asking for and why. Ticking our Terms & Conditions is not consent for this and never will be.

•  You can decline, or answer only some of it. You may still have your consultation or hold a membership, but we may be unable to advise or programme safely without knowing about a relevant injury or condition, and we will tell you honestly where that limits what we can offer.

•  We will use it only to advise you in your consultation, to design and adjust your programme, to keep you safe while training, and to show you your own progress.

•  Access will be restricted to the coach working with you and the small number of staff who need it.

•  We keep it for as long as you hold a membership, or — if you only bought a consultation — for 12 months after your consultation, so that we can answer follow-up questions. Then we delete it.

•  We will never use it to target advertising, to build marketing segments, to set your price, or to feed any automated decision about your account. We will never share it with advertisers or data brokers.

•  You can withdraw your consent at any time. We will stop using it and delete it, unless we are required to keep a record — for example where it is relevant to a claim.

•  We will carry out a Data Protection Impact Assessment before this processing begins, and will keep it under review.

Coaching is not medical care. Nothing you tell us is a substitute for advice from a qualified healthcare professional, and our coaches do not diagnose or treat. Please see section 4 of our Terms & Conditions.

 

6.2 If you tell us something anyway

If you volunteer health information in a support message or a community post, we will handle it under this section. Please think carefully before posting anything about your health where other members can see it.

 

7. Your viewing history

We record which workouts you open and how far through you get, so that we can resume playback, show you what you have completed, and understand which content is worth making more of.

Some of our content is aimed at particular groups — pre-natal and post-natal training, injury recovery, mobility for older adults. A record showing that you have been working through one of those series could reveal something about your health. We take that seriously, so:

•  we do not use viewing history for any advertising or marketing segmentation;

•  we do not use viewing of health-related categories to build a profile of your health, to infer a condition, or to feed any automated decision about your account;

•  we do not share viewing history with third parties except the suppliers in section 10 who host it for us;

•  we use it for recommendations and for aggregate reporting on what is being watched — and you can turn recommendations off at any time.

 

8. Cookies and similar technologies

Cookies are small files stored on your device. We and our suppliers also use similar technologies — local storage, pixels, software development kits and device identifiers — which the law treats the same way.

 

8.1 What we use

Strictly necessary

What it does: Keeps you logged in, secures the checkout, protects against automated abuse, and determines the tax rate that applies to you

Consent: Not required — the service cannot work without these

 

Functional

What it does: Remembers your language, playback quality and where you paused a workout

Consent: EEA: we ask first. UK: we rely on the statutory exception — you can switch these off at any time using the controls in 8.2

 

Analytics and performance

What it does: Tells us which pages and workouts are used, and detects playback errors and site faults, so that we can improve the service

Consent: EEA: we ask first. UK: we rely on the statistical-purposes exception — you can switch these off at any time using the controls in 8.2

 

Marketing and attribution

What it does: Records which campaign or referral brought you to us, and measures whether our advertising works

Consent: We ask first, everywhere

 

 

8.2 How to control them

When you first visit, we show you a banner with a genuine choice — accepting and rejecting are equally easy, and nothing in the Functional, Analytics or Marketing categories is set until you have chosen. Rejecting them will not stop you using the service.

You can change your mind at any time, including switching off analytics and functional storage in the UK, using the Cookie settings link in our website footer. That link is available on every page.

You can also block or delete cookies in your browser settings, though blocking strictly necessary cookies will stop parts of the site working.

 

9. Marketing communications

We only send marketing email to people who have opted in. We will never add you to a marketing list simply because you bought a subscription.

Every marketing email contains a one-click unsubscribe link, and you can change your preferences in your account or by emailing us. We act on unsubscribe requests within 10 business days at the latest, and normally immediately. If you object to direct marketing we stop straight away.

Unsubscribing from marketing does not stop service messages — receipts, renewal reminders, trial-ending notices, security alerts and changes to these documents. Those are part of running your account.

If you have a Singapore telephone number, we will not send you marketing calls or texts unless you have given clear consent or we have checked the national Do Not Call registers as required. Where we send a commercial message that requires it under the Spam Control Act, we will label it and include a valid unsubscribe facility.

 

10. Who we share information with

We do not sell your personal information for money, and we do not share it with third parties for their own marketing.

We share it with suppliers who help us run the service. Each is bound by a written contract limiting them to acting on our instructions and requiring them to keep your information secure.

Uscreen, Inc.

What they do: Runs our video platform, member accounts, checkout and email delivery

Where: United States

 

Google Cloud Platform

What they do: Hosts the platform

Where: United States

 

Fastly

What they do: Content delivery network — serves video and page assets

Where: United States and globally

 

Stripe

What they do: Card payments, subscription billing, invoicing, tax calculation and fraud screening

Where: United States and Ireland

 

PayPal

What they do: PayPal payments, where you choose that method

Where: United States and Luxembourg

 

Mux

What they do: Measures video playback quality and errors

Where: United States

 

New Relic

What they do: Monitors site performance and faults

Where: United States

 

Mailgun

What they do: Delivers transactional email

Where: United States

 

Intercom

What they do: Customer support messaging

Where: United States

 

Google (reCAPTCHA)

What they do: Protects sign-up and checkout from automated abuse

Where: United States

 

Apple, Google

What they do: Where you subscribe through an app store, they process your payment as seller of record

Where: United States and globally

 

For an up-to-date list, including any supplier added since publication, email 247fitme@247fitme.com.

We may also disclose information to our professional advisers under confidentiality; where required by law, a court or a regulator with jurisdiction over us; where necessary to establish, exercise or defend legal claims or protect anyone's safety; and to a buyer or successor if we sell or reorganise the business — in which case we will tell you, and this policy continues to apply until replaced by one giving equivalent protection.

 

11. International transfers

We are based in Singapore and our suppliers are largely in the United States. Your information will therefore be transferred outside your own country, and outside the EEA and the UK.

Singapore has not been granted an adequacy decision by the European Commission, and the United Kingdom has not made adequacy regulations for Singapore. Nor has the United States, except for organisations certified under the EU–US Data Privacy Framework. We do not rely on adequacy for these transfers.

From us to suppliers outside the EEA, involving EEA residents' information

Safeguard: European Commission Standard Contractual Clauses (Decision (EU) 2021/914), Module Two, with a documented assessment of the laws of the destination country and additional technical measures including encryption in transit and at rest

 

From us to suppliers outside the UK, involving UK residents' information

Safeguard: The UK International Data Transfer Addendum to those Clauses, or the UK International Data Transfer Agreement, with an equivalent transfer risk assessment

 

From Singapore to any recipient overseas

Safeguard: Written contracts requiring each recipient to protect the information to a standard at least comparable to the PDPA, as required by section 26 of the PDPA and regulations 10 to 12 of the Personal Data Protection Regulations 2021

 

You may request a copy of the safeguards for any transfer by emailing 247fitme@247fitme.com. We will provide it, redacted only where necessary to protect commercial confidentiality or another person's information.

 

12. How long we keep information

Account details and profile

How long: While your account is open, then deleted within 6 months of closure, or sooner on request

Why: To run your account and let you return without losing progress

 

Viewing history and progress

How long: Same as your account

Why: To resume playback and show what you have completed

 

Invoices, payments and tax records

How long: years from the end of the financial year

Why: Required by Singapore, EU and UK tax and accounting law. We keep these after your account closes and cannot delete them on request

 

Support messages

How long: 24 months from last contact

Why: To handle follow-up questions and complaints

 

Record that you unsubscribed

How long: Indefinitely, as a minimal suppression record — your email address and the fact you opted out, nothing else

Why: So that we never email you again by mistake

 

Community posts and comments

How long: Until you or we delete them

Why: They form part of the community. You can delete your own

 

Cookie and analytics data

How long: Visitor ID up to 2 years, others not more than 6 months

Why: To understand trends over a meaningful period

 

Health and fitness information (Coaching Consultation)

How long: 12 months after your consultation, or until you withdraw consent if sooner

Why: So we can answer follow-up questions, and no longer

 

Health and fitness information (Coaching membership)

How long: Until you withdraw consent or your membership ends, whichever is first, then deleted within 30 days

Why: We hold this no longer than we need to

 

When a retention period ends we delete the information or anonymise it so it can no longer be linked to you. Information in secure backups is deleted on the backup cycle rather than immediately.

 

13. Security

We take reasonable steps to protect your information against loss, misuse and unauthorised access — encryption in transit and at rest, hashed passwords, access restricted on a need-to-know basis, multi-factor authentication on administrative accounts, and contractual security obligations on our suppliers.

No system is perfectly secure and we cannot guarantee our measures will always prevent unauthorised access. Please use a strong, unique password, do not share your account, and log out on shared devices.

 

14. Your rights

Depending on where you live, you have some or all of the following rights. We will not treat you differently for exercising them.

Access

What it means: Get a copy of the personal information we hold about you, and be told how it has been used and disclosed

 

Correction

What it means: Have inaccurate or incomplete information corrected. You can update most of it yourself in your account settings

 

Erasure

What it means: Have your information deleted where we no longer need it, or where you withdraw consent we relied on. Some records — invoices in particular — must be kept by law

 

Restriction

What it means: Ask us to pause using your information while a dispute about it is resolved

 

Objection

What it means: Object to processing based on our legitimate interests. You have an absolute right to object to direct marketing — if you do, we stop immediately

 

Portability

What it means: Receive information you gave us in a common, machine-readable format, and have it sent to another provider where technically feasible

 

Withdraw consent

What it means: Withdraw any consent at any time, as easily as you gave it

 

Human review

What it means: Ask a person to review any decision made about you purely by automated means that significantly affects you — see section 17

 

 

14.1 How to exercise them

Email 247fitme@247fitme.com, or write to our Data Protection Officer at the address in section 1. We may need to verify your identity first, so that we do not give your information to someone else.

Access and portability requests are assembled by hand from several systems. We will confirm receipt and tell you when to expect the response.

 

14.2 How long we take

•  EEA and UK: within one month. If your request is complex or you have made several, we may extend by up to two further months — we will tell you within the first month, and why. In the UK, if we need to clarify your request or confirm your identity, the clock pauses until you reply.

•  Singapore: as soon as reasonably possible. If we cannot respond within 30 days we will tell you when we will.

These rights are free. We may charge a reasonable fee, or decline, only where a request is manifestly unfounded or excessive — in particular where it repeats one we have already answered — and if we do, we will explain why and how to challenge it.

If we decline a request we will tell you which exemption we rely on and how to challenge the decision.

If you are in the United Kingdom

You have a statutory right to complain to us directly about how we have handled your personal information. We will acknowledge a data protection complaint within 30 days and respond without undue delay. Email 247fitme@247fitme.com with "Data protection complaint" in the subject line. (Complaints about the service generally are handled faster — see section 24 of our Terms.)

 

15. Additional information for US residents

Some US states give residents specific privacy rights. Where they apply to us, we honour them.

We do not sell your personal information for money. Some state laws also define "sharing" to include disclosing personal information for cross-context behavioural advertising. Our Marketing and attribution cookies (section 8) may involve that kind of disclosure — which is why we only set them with your consent. Rejecting that category, or using the Cookie settings link in our footer, stops it. You may also send a Global Privacy Control signal and we will treat it as an opt-out.

Subject to verification, US residents may request access to, correction of, or deletion of their personal information, and a list of the categories we have collected and disclosed. Use the contact details in section 21. We will not discriminate against you for exercising these rights.

We do not use or disclose sensitive personal information for purposes other than providing the service.

 

16. Children

247FitMe is a service for adults. You must be at least 18 to open an account or buy a subscription, and accounts are for the named adult account holder.

We do not knowingly collect personal information from anyone under 18, we do not direct our marketing at children, and we do not design the service to appeal to them.

If you believe a child has given us personal information, contact 247fitme@247fitme.com and we will delete it and close any associated account.

 

17. Automated decisions and personalisation

 

17.1 Recommendations

We suggest workouts based on what you have watched and completed. This is a suggestion only — it does not restrict what you can access and has no legal or similarly significant effect on you. You can object at any time and we will show you the standard catalogue instead. As explained in section 7, we do not use health-related viewing to build a health profile.

 

17.2 Fraud and plan-limit checks

We run automated checks at checkout and during use to detect fraudulent payments and use beyond your plan's limits. In rare cases these can result in a payment being declined or an account being suspended.

How they work. At checkout, our payment provider scores the transaction using signals such as the card's country of issue, whether the address matches, and whether the same card or device has been used in patterns associated with fraud. During use, we compare the number of simultaneous streams, the devices registered to the account, and the range of IP locations used over a rolling period against the limits of your plan.

What can happen. A declined payment means your subscription does not start or renew. A suspension means you lose access until the issue is resolved. We will always contact you before suspending an account for plan-limit reasons.

Where such a decision is made solely automatically, we rely on it being necessary for the performance of our contract with you — we cannot run a paid subscription service without controlling fraud and enforcing the limits you agreed to. You have the right to ask a person to review the decision, to give us your side of it, and to contest it. Email 247fitme@247fitme.com and a person will look at it.

No health information, and no viewing of health-related content, feeds any of these checks.

 

18. Data breaches

We maintain procedures to detect, investigate and record breaches of personal information, and we keep an internal record of every breach whether or not it is notifiable.

•  EEA and UK: where a breach is likely to result in a risk to your rights and freedoms, we notify the relevant supervisory authority within 72 hours. Because we have no establishment in the EU, there is no single lead authority for us — we notify every supervisory authority whose residents are affected, and the Information Commissioner's Office for UK residents.

•  Singapore: we notify the Personal Data Protection Commission where a breach is likely to result in significant harm to affected individuals, or affects 500 or more people, within three calendar days of assessing that it is notifiable.

•  To you: where a breach is likely to result in a high risk to you, or in significant harm, we will tell you directly and without undue delay, explain what has happened and what you can do.

 

19. Complaints

If you are unhappy with how we have handled your personal information, please tell us first — 247fitme@247fitme.com. You also have the right to complain to a regulator.

 

If you are in the European Economic Area

You may complain to the data protection authority in the country where you live, where you work, or where the problem happened. Because we have no establishment in the EU, there is no single "lead" authority for us — each national authority is competent for the people in its own country. Find yours through the European Data Protection Board at edpb.europa.eu/about-edpb/board/members_en.

 

If you are in the United Kingdom

Information Commissioner's Office

Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom

Helpline: 0303 123 1113  ·  ico.org.uk/make-a-complaint

 

If you are in Singapore

Personal Data Protection Commission

pdpc.gov.sg

 

20. Changes to this policy

We may update this policy as the service or the law changes. The version number and effective date at the top tell you which version you are reading.

If a change materially affects how we use your information or your rights, we will email registered members at least 30 days before it takes effect. Minor changes — corrections, clarifications, a new supplier of the same kind — take effect when posted.

We keep previous versions and will send you one on request.

 

21. How to contact us

Privacy, data protection and your rights

247fitme@247fitme.com

General support, billing and cancellations

247fitme@247fitme.com  ·  66822305810

Registered office

XVerse Space Pte. Ltd. (UEN 201912585R)

8 Eu Tong Sen Street, #14-99, The Central, Singapore 059818

247FitMe Privacy Policy — version 2.0, effective 01 September 2026. Operated by XVerse Space Pte. Ltd., UEN 201912585R, Singapore. Read alongside our Terms & Conditions.